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Our Store Services

Cleaning & Inspection

Regular maintenance is important for the long-term care of your fine jewelry. We offer jewelry cleaning and inspection to keep your jewelry in excellent condition years after purchase. Routine cleaning prevents the buildup of dust and grease and removes microscopic scratches. Inspections help proactively identify repairs, such as loose prongs that may result in lost stones if left unattended. We recommend taking your jewelry in to be cleaned and inspected every six months to a year.

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Custom Designs

Design your perfect jewelry with our in-house custom design services and let us help you create the piece of your dreams. From diamond engagement rings to custom engraving, custom design allows you to build the perfect piece based on your personal style. Our full-spectrum design services take you from preliminary sketches to the finished product. You’ll have one-on-one conversations with our master jewelers and plenty of opportunities to specify exactly what you want.

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Jewelry Appraisals

Appraisals are important to keep your jewelry safe and properly insured. Our expert gemologists will assess your diamonds, gemstones, and gold with precise tools to give you an accurate cost assessment and valuation. Having an up-to-date appraisal is important in the event of a loss or damage to your fine jewelry. We recommend having your jewelry appraised every three to five years to ensure you are fully covered under your insurance policy.

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Jewelry Repairs

Minor scratches and broken chains shouldn’t keep you from wearing your favorite jewelry. We offer full-service repairs, from gem polishing to clasp replacement. We will repair any jewelry whether you bought it at our store or not. Ring resizing, clasp and chain repair, stone replacement, scratch removal, and watch repairs are just a few of the services we offer. Whether you need a simple repair procedure or full stone replacement, bring in your jewelry for a free repair estimate while you shop.

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Jewelry Restoration

Restoring antique, heirloom, and estate jewelry requires more than the average repair service covers. Antique jewelry that has not been well maintained over the years can be returned to its original state but requires awareness to the history of the piece. Like jewelry repairs, most restoration projects require gemstone polishing, prong and tip repairs, and possible resizing. However, restoration pays attention to period-specific details and seeks to conserve the original integrity of the piece.

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Pearl & Bead Restringing

Pearl and bead restringing prevents your necklaces from breaking at inopportune moments with regular string replacements. Pearl necklaces are strung on silk thread that is knotted in between each pearl. This thread is exposed to dirt and grease that causes it to deteriorate over time. If you wear your pearls often, consider restringing every two years; otherwise, every five years is recommended for general maintenance, durability, and security.

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Rhodium Plating

Rhodium plating covering gold jewelry can wear off, particularly on rings or bracelets where jewelry is more susceptible to scuffs and daily wear. We offer rhodium replating services to return the shine and sparkle to your jewelry. You can also add rhodium plating to any jewelry to make it hypoallergenic or increase the resistance to scratches. Regardless of where you bought your jewelry, we are happy to apply rhodium plating to return it to an unblemished state and bring back the silver luster.

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Ring Resizing

Whether you need to go a size up or a size down, ring resizing guarantees you’ll never have to go long without wearing your favorite rings. We can resize almost any ring and get it back to you quickly. The subtle shift in band size will likely be imperceptible to the naked eye unless you need to move more than a few sizes up or down. We will happily resize rings bought both at our store and elsewhere. Please note that due to certain metal types and designs, not all rings can be resized.

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Tip & Prong Repair

Don’t risk losing your precious gemstones and diamonds by neglecting to maintain the prongs that hold the stones in place. Prongs are designed to hold gemstones in place without crushing the stone and act as a buffer to prevent chipping around the edges. However, prongs won’t last forever. We will re-tip, rebuild, or replace your prongs as part of our jewelry repair services. Your jeweler will recommend when it’s time to re-tip or repair your prongs as part of your yearly maintenance.

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Watch Battery Replacement

A dead battery is likely the cause when a watch stops working. We can replace watch batteries for almost any style and brand of watch while you wait, including vintage watches. We carry most common battery sizes in stock and can source any specialty batteries for you. It is not recommended that you replace watch batteries on your own as the internal movement of a watch is carefully calibrated and can be easily damaged. Trust our repair technicians to ensure a safe replacement.

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