Purchased the ring with expedited production on Monday, received the ring on Thursday. Nate was great and easy to work with. The ring looks and feels great. Did the fit kit and was completely worth it.
Not only do we ADORE the quality and craftmanship of the wedding band...but the customer service far exceeded our expectations. I highly recommend this company!
We were very happy to receive a fast response from Spexton and receive a replacement wedding ring just as beautiful as the first, at a good price, which went a long way to remove the grief from losing the original ring. In fact it was a pleasure to be able to work with the same designer 2 years later and have the same experience.
I received all three different sizes and good thing I did. The one I chose was my wild card that I didn't expect to choose.
I debated whether or not to get the test set. I’m so glad I did. I ended up getting a smaller size than I expected and the fit on my final ring is perfect.
Firstly and most importantly, a beautiful piece which I am proud and excited to wear. The design is stylish and the craftsmanship is impeccable -- & I very much appreciated the video update. Secondly, I was so grateful to Nate for going way above and beyond in patiently resolving a delivery issue. This was friendly and efficient customer service at its best. Thank you so much, it's been an absolute pleasure working with you.
The Stainless Steel wedding band is perfect. Spexton Custom Jewelry kept in contact with me during the COVID crisis and ensured I would have it in time. They are helpful and communicative. Thank you!!!!
I went searching for my wedding ring for quite a bit of time. The customer service is outstanding, and the personal quality assurance video took it to another level. The workmanship is solid, and is super comfortable. The sizing rings were extremely helpful in dialing in the right size, and you guys were awesome in accommodating! Thank you!
I’m over the moon impressed with this company and my fiancé’s wedding ring. The quality of the ring is absolutely amazing and smooth. My fiancé, a man who was not so keen on wearing a wedding ring (he was convinced he’d just do he silicone band or go without), loved it, and he can’t wait until he gets to wear it. In fact, I let him try it on, and he barely let me have it back, haha. The customer service was amazing too. I screwed up my order and you guys eased my panicked brain and helped me fix it right away. My order got lost somewhere in the package pick up process, and you guys made one and had it shipped the very next day. If anyone is on the fence, don’t be. Seriously. This was worth every penny.
What a great idea to offer these test size kits! I was measured by a local jeweler about 6 months ago as a size 11 (sized by a thin plastic ring). Since then I've lost a little bit of weight but decided to order the test kit in 10.5, 11, & 11.5. Only the 10.5 fit without falling off (still a little loose). I explained this to Spexton and they immediately sent a 10 and 10.25 to ensure I found the best fit. These guys are awesome and this kit is a great idea! I'll be ordering my wedding band from them soon!
I cannot say enough good things about my experience with Spexton.
About the ring:
My fiance wanted a wedding band that was simplistic, classy, practical, but also noticeable. The classic domed titanium ring checks all of these boxes. It is beautiful, well crafted, and beautifully finished. I also had it engraved by Spexton and the engraving turned out wonderful.
About the process:
I wanted to purchase my fiance's wedding ring from a small business and found the company through searching. I ordered a sizing kit for him and was pleasantly surprised that they applied the cost of the sizing kit to my eventual purchase of his ring. The rings in the sizing kit were incredibly practical as they were aluminum and allowed him to wear one throughout the day to see how it would fit. Having worn them around he was ready to order the ring, but wanted a size not included in the sizing kit. Instead of merely making a recommendation to us, Spexton went above and beyond and sent another sizing kit with the desired size.
Having chosen the size I placed the order (complete with engraving) and was informed during the ordering process the turnaround time would be 3-4 weeks given the size requested (it was 3/4 of a size) wasn't stocked so the ring would have to be custom made (no extra charge). When the ring was ready to be shipped they sent us a video of the ring going through a quick quality control check.
Spexton has gone above and beyond throughout the entire process. They've been extraordinarily responsive whenever we have had questions and have done everything in their power (literally) to make sure we purchased the exact ring we wanted. I cannot recommend them enough.
Absolutely love the ring! My fiancé can’t wait to wear it and really loves how special it is! Thank you so much!
I got my fiance the Inconel wedding band. They did a really great job with it, it looks perfect. The engraving looks great as well. All the employees were very friendly and easy to communicate with. I really appreciated the youtube custom video confirming the quality of the product. I recommend this company!
We ended up ordering a different size AND mm width because we did the test kit first. It’s SO much better having an actual ring to wear for a bit to get a true feel vs wearing a skinny sizer for 3 seconds. Do it!
Spexton created a ring just like I wanted and I am extremely pleased. Will certainly recommend to others
We worked with Nate to try a 9.5+ after the 9.5 and the 9.75 were each a bit too snug and too loose, respectively.
Very pleased.
The ring is amazing, and Spexton has delivered possibly the best customer experience I've ever had!
The test kit came quick. We were able to try them out for the day and put our order in. Customer service was great! They made the test kit to the shape of the product I was going to purchase so we could have a feel for the way it would fit. Can't wait for the real ring to arrive! The only downside was they tell you to test the ring you fit for the day and the writing came off after washing hands so just remember what you ordered.
Because of a medical condition my wife's original wedding ring had to be removed and she was unable to wear a new ring for several years. When her condition stabilized, as a surprise I ordered for her the Offset Rose Gold Diamond Ring. Using Spextons important ring size test kit, the ring was then made with custom changes to ensure a lasting fit. Spexton customer service was outstanding throughout the process and my wife is delighted with her new and beautiful wedding ring. The fit is perfect and the quality is amazing. Thank you Nate and my compliments to all of your employees.
