Black Zirconium Bi-Color Offset Stripe Ring
Because we handcraft each ring, we do not offer returns for refund, only exchange for rings that have not been engraved.
Note: All sales are final on engraved rings. Engraved rings cannot be exchanged. All sales are final on Size Test Kits. Sizes Test Kits cannot be exchanged.
Exchange fees for non-engraved rings are as follows:
Bought the test kit? If you first purchase our ring size test kit and go on to order your real ring in one of the sizes you tested, you will qualify for one free size exchange within the first 30 days of ownership. After 30 days our standard exchange fees will apply: 35% for rings without gold or diamonds, and 50% for rings with gold or diamonds.
Didn't buy the test kit? If you don't order the ring size test kit we charge 35% of the original ring price to make a new size for you if the ring has no gold or diamonds. If the ring has gold or diamonds we charge a 50% resize fee.
Firstly and most importantly, a beautiful piece which I am proud and excited to wear. The design is stylish and the craftsmanship is impeccable -- & I very much appreciated the video update. Secondly, I was so grateful to Nate for going way above and beyond in patiently resolving a delivery issue. This was friendly and efficient customer service at its best. Thank you so much, it's been an absolute pleasure working with you.
Customer service was great, ring arrived in a timely manner. Only minor disappointment was that the blue scrubby that was included with the Black Zirconium ring does not remove scratches as promised.