Spexton Jewelry

Frequently Asked Questions

1.)  Why is Spexton steel jewelry so different than anything else like it?
2.)  Where is Spexton created?
3.)  What are the benefits of stainless steel and titanium jewelry?
4.)  How do I clean and care for my jewelry?
5.)  The copper in your jewelry looks different in each photo, what color is it actually?
6.)  What is "Argentium" silver? Why do you use it as an inlay?
7.)  What kind of gold do you use?
8.)  How much does shipping cost?
9.)  How quickly will my order ship?
10.)  Once my order has shipped, when will it arrive?
11.)  Do you ship internationally?
12.)  What forms of payment do you accept?
13.)  What is your return policy?
14.)  What is your exchange policy?
15.)  Can I buy Spexton jewelry in a store?

1.)  Why is Spexton steel jewelry so different than anything else like it?
Unlike virtually every other steel and titanium jewelry item online or in a retail store which is mass-produced on computer driven machines, Spexton is made entirely with manual tools and our hands. Each item on this site is painstakingly created upon order, making each item a hand-carved original piece of art jewelry.

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2.)  Where is Spexton created?
Spexton is made fresh daily in downtown Tulsa, Oklahoma's evolving East Village by designer machinists Nathan McPherson & Greg Shelton.

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3.)  What are the benefits of stainless steel and titanium jewelry?
Stainless steel and titanium make great jewelry metals for several reasons. Both are free of Nickel and are thus completely hypoallergenic. Simply put, if you eat with a fork and it doesn't irritate your skin, neither will Spexton jewelry.

Stainless steel and titanium will never rust or tarnish, making these metals extremely easy to care for.

Steel and titanium are very strong and make excellent wedding rings as they'll never bend or wear down like gold and platinum--your ring will be in your family for generations.

Steel and titanium rings will never shatter as is often the case with tungsten rings. If you're hard on rings, the hard metals of stainless steel and titanium are the hands-down best choice for you.

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4.)  How do I clean and care for my jewelry?
You can maintain the finish of your spexton stainless steel and titanium jewelry with very little effort. Any of our items (except for the leather) can be washed with mild soap and water, or cleaned with conventional jewelry cleaners or ultrasonic cleaners.

Most rings, depending on their design, are shipped with a special buffing pad, allowing you to scrub the surface of the ring and maintain the brushed or classic finish indefinately. The pad is safe to use even on rings with inlays of copper, silver, gold, and diamonds.

Necklaces and bracelets typically take far less abuse than rings, and are virtually maintenance-free.

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5.)  The copper in your jewelry looks different in each photo, what color is it actually?
When your items with copper inlays arrive the copper will be a light pinkish-orange as your items will have been freshly made.

Rings with copper inlay will vary in color depending on how often your hands get wet, how frequently you buff your ring, etc. Exepect the copper in your ring to range in color anywhere from pinkish-orange, to the bronze/brown color of a penny.

Necklaces and bracelets with copper will most likely patina to a deep bronze/brown penny color, as they're typically not getting wet or cleaned as frequently as a ring.

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6.)  What is "Argentium" silver? Why do you use it as an inlay?
Regular sterling silver is made of .925% silver, with the rest being copper (wich as we know will tarnish).

Argentium silver is a new type of sterling silver made with silver and Germanium, a highly tarnish-resistant metal. By switching to Argentium, our items with silver inlays stay cleaner longer!
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7.)  What kind of gold do you use?
We use 22k gold in all of our items with gold inlay. All of our inlay work is created by cutting a deep channel into the steel and filling it with a thick inlay of gold, providing you with a lifetime of wear. Nothing on our website is ever "plated" or dipped in gold.
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8.)  How much does shipping cost?
We ship every order FREE of charge via the United States Postal Service's First Class and Priority Mail.

If you'd rather us ship your order using another courier such as UPS, FEDEX, or DHL, please call us at 877-981-6060 when placing your order so we may give you a shipping quote.

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9.)  How quickly will my order ship?
Most orders ship within 3 to 7 days of purchase. Items with diamonds take up to 10 days to be created and shipped. If you are under stress for time and would like to have your order sent faster, simply call us at 877-981-6060 or email sales@spexton.com when placing your order. We will do our best to accomodate you!

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10.)  Once my order has shipped, when will it arrive?
Domestic order shipped via the USPS take between 2 and 5 business days to arrive once shipped.
International orders shipped via the USPS Air Mail Service generally take 10 to 15 business days to arrive.

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11.)  Do you ship internationally?
Yes. We offer FREE international shipping via the United States Postal Service. If you'd rather us ship your order using another courier such as UPS, FEDEX, or DHL, please call us at 877-981-6060 when placing your order so we may give you a shipping quote

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12.)  What forms of payment do you accept?
We proudly accept Visa, Mastercard, AMEX, Discover, and PayPal.

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13.)  What is your return policy?
Items purchased through Spexton.com, with the exception of special orders, may be returned within 14 days of receipt. Items must be in new, unworn condition with no scratches and in the original packaging to receive a refund..

NOTE: Items with gold will be subject to a 25% restocking fee.
NOTE: Items with diamonds are NOT REFUNDABLE.
NOTE: Custom ordered items are NOT REFUNDABLE OR EXCHANGABLE

In order to initiate a return for a refund please call us at 877-981-6060 and we will give you further instructions and our return address.

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14.)  What is your exchange policy?
Items purchased through Spexton.com, with the exception of special orders, may be exchanged within 30 days of receipt. Items must be in new, unworn condition with no scratches and in the original packaging in order to exchange them for a different size or item.

NOTE: Items with gold inlay will be subject to a 25% restocking fee.
NOTE: Items with diamonds will be subject to a 30% restocking fee.
NOTE: Custom ordered items are NOT REFUNDABLE OR EXCHANGABLE

In order to initiate an exchange for a different item, please call us at 877-981-6060 and we will give you further instructions and our exchange address.

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15.)  Can I buy Spexton jewelry in a store?
Yes. Spexton is sold in several fine jewelry stores throughout the US. Please email us at sales@spexton.com or call 877-981-6060 to see if there's a store in your area that carries Spexton.

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